By Adam Fraser
The promise of digital was increased transparency and measurement, and a heightened ability to target the right message at the right time to the right person.
In some cases, the promise has been delivered – primarily via Facebook hyper targeted ads and SEO powered Google ads appearing alongside precisely targeted search terms.
However programmatic and the long tail of broader digital ad spend are coming under heightened scrutiny, and rightly so in the face of brand messaging appearing alongside highly inappropriate content. An advertiser YouTube ban remains in full swing.
Brand response is coming in many forms. US bank JP Morgan Chase lowered the number of sites it advertises on from 400,000 to just 5,000. Interestingly it noted very little impact in terms of cost and overall performance – an astonishing outcome.
Chase had unintentionally shone a light on the effectiveness of ads in the long tail, the nooks and crannies of the web, and the results were not favourable for ad networks powered by automation and AI driven ad tech.
The agencies are also responding. Omnicom – one of the worlds largest agency holding companies – is introducing human review across thousands of YouTube videos to ensure brand safety for their clients’ media buys.
Looming in the background is the landmark speech from one of the worlds biggest advertisers, the CMO of P&G, threatening to pull digital spend if transparency didn’t improve.
The business world often works in cycles – are we about to shift back to a marketing world with an increased emphasis on human curated traditional media buying, even across digital platforms?
As the risks of digital brand safety become more apparent I would suspect so.